Privacy Policy

1. Introduction

Welcome to Qanex (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.qanex.store (the “Website”). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Website:

• Name, email address, phone number, and mailing address.
• Payment information (processed securely by third‑party payment providers).
• Account credentials, such as usernames and passwords.

2.2 Non‑Personal Information

We automatically collect certain technical data, including:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on the site, and referral URLs.
• Cookies and similar tracking technologies (see Section 5).

3. How We Use Your Information

We use the collected data for the following purposes:

• Processing orders, payments, and deliveries.
• Providing customer support and responding to inquiries.
• Sending order confirmations, shipping updates, and transactional communications.
• Marketing communications, when you have opted in.
• Improving the Website, analyzing usage trends, and preventing fraud.

4. Sharing and Disclosure

We may share your information with third parties only as necessary to operate the Website and fulfill our obligations, including:

• Payment processors and financial institutions.
• Shipping carriers and fulfillment partners.
• Service providers that perform website analytics, email delivery, or customer support.
• Legal authorities, when required by law or to protect our rights.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember preferences, and gather analytics. You can manage or disable cookies through your browser settings, but disabling them may affect certain site functionalities.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

7. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Retention Period

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. International Transfers

If you are accessing the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions with differing data‑protection laws.

10. Children’s Privacy

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated “Effective Date”. Continued use of the Website after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: [email protected]
• Phone: +1 (424) 952-8199
• Address: 1775 West Lincoln Lane, Los Angeles, California 90004, United States

Effective Date: April 15, 2026